The challenge is saving a screenshot from the host computer to the guest computer.

Once you close the connection, you will no longer have access to the screenshot. This means that when you perform a simple print screen command, your screenshot gets saved to the host computer, not the guest. The guest mouse and keyboard provide output to the host, controlling that host. When the guest computer accesses the host computer, the guest screen receives data from the host. Trying to execute an RDP print screen can be a confusing process because of the nature of the link. Why Are Remote Desktop Screenshots an Issue? As the nature of the workplace changed, with more employees working from home or in the field, more people began to rely on this tool for the sake of productivity. This made it easier to handle technical issues and updates within that network. Originally, designers created these protocols to help IT professionals access computers within a network.Ī technician sitting at a guest computer could access the functions of a host computer elsewhere on the network. What Is Remote Desktop Protocol?īefore looking at screenshots, it is important to understand the purpose of the remote desktop protocol in Windows, or screen sharing in OS-X. Fortunately, there are several ways to handle a remote desktop screenshot.

There can be some confusion regarding which screen gets captured and which clipboard receives the image. Yet, users express frustration with the difficulty of remote screenshot captures. By taking a picture of the host computer, the technician at the guest computer gets a snapshot of settings, error messages or other data for further analysis.

The ability to take a remote desktop screenshot is a powerful tool for providing technical assistance in your network.

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